Official Help & Support Hub

Contact PixelDocu Support

Have a question about government exam presets, need a new exam dimension added, or encountered an issue? We are here to help.

Direct Email Support

Reach out directly to our engineering and support team.

Typical response time: Under 24 hours

Feature & Preset Requests

Are you a Cyber Cafe or Jan Seva Kendra operator needing a specific state recruitment preset?

Send us the official notification link or image specification table. We actively add requested presets (Police Bharti, High Court, State PSCs, Teaching exams) to PixelDocu at zero cost.

Subject line recommendation: [Preset Request] Exam Name

Frequently Asked Support Questions

Do I need to pay or create an account to use PixelDocu?

No! PixelDocu is 100% free with no sign-ups, no account registrations, and no watermarks.

Are my documents stored on any server when using PixelDocu?

Never. PixelDocu operates 100% client-side inside your browser memory. We have zero servers holding your files or biometric photos.

How can I use PixelDocu offline?

Once you open https://pixeldocu.com in your browser, all web workers and processing engines are cached. You can disconnect your internet and continue resizing and merging documents smoothly.